Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher and a first aid kit This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Optional: Fee for full breakfast: approximately MXN 650 per personPet fee: MXN 1538 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Service animals are allowed. Service animals are exempt from fees/restrictions. Pets allowedIt is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.. Property does not require health documentation at check-in. Professional property host/manager. Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt). Property confirms they are implementing guest safety measures. Guest accommodation is sealed after cleaning. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Cashless transactions are available. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico). Staff wears personal protective equipment. Travelife. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Electrostatic spray is used for disinfection. Property does not offer onsite COVID-19 testing. Property follows sanitization practices of COVID-19 Guidelines (CDC). Commonly-touched surfaces are cleaned with disinfectant. No elevatorsVisa, Debit cards, Cash not accepted, American Express, MastercardAll-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).Distances are displayed to the nearest 0.1 mile and kilometer. El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi Playa Xcalacoco - 3.9 km / 2.4 mi Gran Coyote Golf - 3.9 km / 2.5 mi Tres Rios Ecopark - 3.4 km / 2.1 mi 28 de Julio Square - 6.9 km / 4.3 mi Punta Esmeralda Beach - 8 km / 5 mi Virgen Beach - 8.2 km / 5.1 mi Maroma Beach - 8.2 km / 5.1 mi Guadalupe Church - 8.3 km / 5.1 mi Playa 88 - 8.5 km / 5.3 mi Playa Avenida Colosio - 8.7 km / 5.4 mi Temazcal Natura - 9 km / 5.6 mi Plaza Las Americas - 9.4 km / 5.8 mi Mario Villanueva Stadium Madrid - 9.9 km / 6.1 mi Mamitas Beach - 10 km / 6.2 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi Cancun Intl. Airport (CUN) - 46.5 km / 28.9 miNear El Camaleón Mayakoba Golf CoursePet-friendly property, Romantic, Luxury property, Spa, Beach property, Golf property, Family property, Beach, Eco-certified property, Spa property, Golf, Adventure sport property