. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards; cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.. Safety features at this property include a fire extinguisher, a security system, and a first aid kit. .Optional: Airport shuttle fee: USD 330 per vehicle (roundtrip, maximum occupancy 5)Pet fee: USD 32.75 per pet, per nightService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Pool access available from 7:00 AM to 7:00 PM. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). .Maximum number of pets per room 1. Pet max weight (per pet) in lb is 25. Pet max weight (per pet) in kg is 11. Service animals are allowed. Pets cannot be left unattended. Service animals are exempt from fees/restrictions. Pets allowed.This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.. Professional property host/manager. Contactless check-out is available. LGBTQ friendly. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Staff wears personal protective equipment. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Masks are available to guests. Contactless check-in is available. Protective clothing is available to guests. Essential workers only - NO. No cribs (infant beds) available. No rollaway/extra beds available. No elevators.Visa, Debit cards, Cash not accepted, American Express, Mastercard.Grab a bite at BU´UL, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM..Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite..Treat yourself to a stay in one of the 70 individually decorated guestrooms, featuring private plunge pools and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and free minibar items, as well as phones with free local calls..Distances are displayed to the nearest 0.1 mile and kilometer. . Maroma Beach - 0.1 km / 0.1 mi . Virgen Beach - 0.1 km / 0.1 mi . Paradise Beach - 0.9 km / 0.5 mi . Playa Paraiso Golf Course - 5.6 km / 3.5 mi . Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 km / 4.4 mi . Nicklaus Design Golf Course - 7.4 km / 4.6 mi . Tres Rios Ecopark - 9.5 km / 5.9 mi . El Camaleón Mayakoba Golf Course - 11.3 km / 7 mi . Gran Coyote Golf - 14.1 km / 8.8 mi . Playa Xcalacoco - 15 km / 9.3 mi . Chun-Zumbul (diving site) - 15.5 km / 9.6 mi . Sanctuary of Hope and Time Capsule - 15.6 km / 9.7 mi . 28 de Julio Square - 16 km / 9.9 mi . Guadalupe Church - 16.4 km / 10.2 mi . Playa 88 - 16.6 km / 10.3 mi . The nearest airports are:. Cozumel Intl. Airport (CZM) - 52.4 km / 32.5 mi. Cancun Intl. Airport (CUN) - 41.2 km / 25.6 mi. .Near Maroma Beach.Winery property, Pet-friendly property, Luxury property, Beach property, Golf property, Spa property, Adventure sport property