There is a 24h shuttle service between the hotel and the airport (for a fee) 24h a day. On the beach are cushions available. The air-conditioned, GPS-verified accommodation Boca de Agua Bacalar is equipped with a 24h reception (check-in is possible aThere is a 24h shuttle service between the hotel and the airport (for a fee) 24h a day. On the beach are cushions available. The air-conditioned, GPS-verified accommodation Boca de Agua Bacalar is equipped with a 24h reception (check-in is possible around the clock), a lounge, a lobby, Wi-Fi, internet access, a shop, a boutique, a first aid kit as well as parking spaces. In the outdoor area you will find a garden as well as a pool (open all year), where sun loungers and pool towels are available for free. For children there is also a children's pool with a non-swimming area. Furthermore, you can relax outdoors on a roof terrace. Your valuables can be stored in the hotel safe. In addition, the hotel Boca de Agua Bacalar is video-monitored 24h a day. For your entertainment, the hotel offers a library/reading room. There is also an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. The energy supply is 110 and 120 Volts. In addition, the hotel sells tickets for excursions. Pets are only allowed in the hotel with a maximum weight of 15 kg. For guests on their honeymoon, the hotel has special offers such as a romantically-decorated room, special honeymoon packages, romantic dishes in the restaurant, champagne, sparkling wine, a present, a basket of fruit or flowers in the room. In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins, the provision of soap and shampoo dispensers and organic food and ecological meals. The hotel requires that all guests pay a deposit upon arrival. American Express, Euro/Master Card and Visa are accepted as means of payment.
Catering As catering services the hotel offers breakfast only. Breakfast is offered American, continental or à la carte (extras on request). Lunch and dinner are also served as a set meal or à la carte with starters, salads and desserts (extras on request and at extra cost). All Inclusive Light includes coffee & tea as well as local alcoholic beverages. When booking all-inclusive, one welcome drink is included. As part of the all-inclusive service, water (24h) is available around the clock and at no extra charge. For the meals, there are a restaurant with terrace (calorie-reduced, gluten-free and vegetarian dishes) and a bar as well as the cafeteria. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. A picnic bench can be used by guests for self-catering. You can take part in the cooking classes offered by the hotel during your stay (extra fee).
Sports & Leisure In the surrounding you can try your hand for example at catamaran sailing. During your holiday you can also take part in yoga courses (extra fee). Due to their scenic beauty the surroundings of your hotel are also suitable for extensive hikes. Furthermore, various water sports such as kayaking and sailing are offered in the area. For your wellbeing the hotel also offers massages (extra fee). Some of the sports are already included in the price.
Additional information The single-storey hotel, newly built in 2022 and last renovated in 2023, has a total of 22 rooms. Here only guests from the age of 8 years are accepted. Larger groups of young people under the age of 25 are not allowed in this property, as this is a hotel especially for families. This hotel is gay-friendly. The hotel staff speak English, French and Spanish.
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