. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts credit cards; cash is not accepted. Cashless transactions are available. .Optional: Pet deposit: USD 65 per nightPet fee: USD 65 per pet, per nightService animals are exempt from feesLate check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. .Maximum number of pets per room 1. Pet max weight (per pet) in lb is 22. Pet max weight (per pet) in kg is 10. Service animals are allowed. Pets cannot be left unattended. Service animals are exempt from fees/restrictions. Only dogs are allowed. Pets allowed.Front desk staff will greet guests on arrival.. Professional property host/manager. Cashless transactions are available. Onsite COVID-19 testing (Antigen) is available.Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Cafe Buffet, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. .Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 12208 square feet (1134 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite..Make yourself at home in one of the 553 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers..Distances are displayed to the nearest 0.1 mile and kilometer. . West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi . Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi . Moon Palace Golf Club - 9.7 km / 6 mi . Xoximilco - 10 km / 6.2 mi . El Tinto Golf Course - 10.5 km / 6.5 mi . Petempich Bay - 14.8 km / 9.2 mi . Ventura Park Cancun - 17.1 km / 10.7 mi . Playa Coral - 17.5 km / 10.9 mi . Nichupté Lagoon - 18 km / 11.2 mi . Puerto Morelos Beach - 18.9 km / 11.7 mi . Riviera Cancun Golf Resort - 19 km / 11.8 mi . Jungle Spa - 19.2 km / 12 mi . Monumento Ruta de los Cenotes - 19.3 km / 12 mi . Dr. Alfredo Barrera Marin Botanical Garden - 19.5 km / 12.1 mi . Parish of the Risen Christ - 19.8 km / 12.3 mi . The nearest airports are:. Cancun Intl. Airport (CUN) - 16.6 km / 10.3 mi. Cozumel Intl. Airport (CZM) - 82.6 km / 51.3 mi. .Near Arrecife de Puerto Morelos National Park.Pet-friendly property, Romantic, Luxury property, Spa, Beach property, Adventure sport, Winery, Family property, Family, Spa property