With a stay at Cancun Bay All Inclusive Hotel in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Puerto Cancun Marina Town Center. This all-inclusive hotel is 6.6 mi (10.7 km) from La Isla Shopping Mall and 3.1 mi (5 km) from Tortuga Beach.. Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guardsMandatory: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.57 per accommodation, per nightResort fee: USD 3 per person, per night We have included all charges provided to us by the property. Optional: Early check-in is available for a fee (subject to availability)Late check-out fee: USD 55 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.Service animals not allowed. Pets not allowedFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Professional property host/manager. Gap period enforced between guest stays - 48 hours. Property follows sanitization practices of Safe Travels (WTTC - Global). Property confirms they are implementing guest safety measures. Onsite COVID-19 testing (PCR) is available. Temperature checks are available to guests. Individually-wrapped food options are available. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Individually-wrapped food options are available for dinner. Individually-wrapped food options are available through room service. Staff wears personal protective equipment. Onsite COVID-19 testing (Antigen) is available. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Individually-wrapped food options are available for breakfast. Masks are available to guests. Individually-wrapped food options are available for lunch. Protective clothing is available to guests. Reservations are required for onsite COVID-19 testing. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectantVisa, Debit cards, Cash, MastercardThis hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faisan, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has 1970 square feet (183 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 132 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer. Playa Tortugas - 0.2 km / 0.2 mi Las Perlas Beach - 0.7 km / 0.5 mi Escénica Tower - 0.9 km / 0.5 mi Langosta Beach - 1.7 km / 1 mi Puerto Cancun Marina Town Center - 2.2 km / 1.3 mi Tortuga Beach - 3.1 km / 1.9 mi Puerto Cancun Golf Course - 3.6 km / 2.3 mi Ceviche Square - 3.9 km / 2.4 mi Chopo Medical Laboratory - 4 km / 2.5 mi Benito Juarez Municipal Building - 4.2 km / 2.6 mi PlayCity Casino - 4.2 km / 2.6 mi Mercado Ki Huic - 4.4 km / 2.7 mi Plaza Las Americas - 4.4 km / 2.7 mi Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi Las Palapas Park - 4.6 km / 2.9 mi The nearest major airport is Cancun Intl. Airport (CUN) - 20.6 km / 12.8 miNear Playa TortugasRomantic, Beach property, Business, Beach, Family, Spa property, Natural, Adventure sport property