With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum Beach and Tortuga Beach. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 1.3 mi (2.2 km) from Cancun Convention Center.. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyOptional: Late check-out fee: MXN 450 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Service animals not allowed. Pets not allowedFront desk staff will greet guests on arrival.. Property does not require health documentation at check-in. Professional property host/manager. Gap period enforced between guest stays - 48 hours. Shield between guests and staff in main contact areas. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Cashless transactions are available. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico). Staff wears personal protective equipment. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Property does not offer onsite COVID-19 testing. Masks are compulsory at the property. No rollaway/extra beds available. Property follows sanitization practices of COVID-19 Guidelines (CDC). Commonly-touched surfaces are cleaned with disinfectant. No elevatorsVisa, Cash not accepted, MastercardEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.Featured amenities include limo/town car service, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Stay in one of 34 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi Playa Ancha - 0.8 km / 0.5 mi Cancun Golf Club at Pok Ta Pok - 1 km / 0.6 mi Plaza Caracol Mall - 1.1 km / 0.7 mi UltraMar Ferry Terminal - 1.5 km / 1 mi Cancun Convention Center - 1.6 km / 1 mi Caracol Beach - 1.7 km / 1 mi Forum By The Sea Mall - 1.7 km / 1 mi Tortuga Beach - 1.7 km / 1.1 mi Forum Beach - 1.7 km / 1.1 mi Gaviota Azul Beach - 2 km / 1.2 mi Chac Mool Beach - 2.2 km / 1.4 mi Isla Dorada - 2.5 km / 1.5 mi Langosta Beach - 2.9 km / 1.8 mi Escénica Tower - 3.9 km / 2.4 mi The nearest major airport is Cancun Intl. Airport (CUN) - 24.5 km / 15.2 miIn Cancun (Zona Hotelera)Business property, Family property, Adventure sport property