. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). .Service animals are allowed. Service animals are exempt from fees/restrictions. Pets not allowed.Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG). Gap period enforced between guest stays - 24 hours. Professional property host/manager. Shield between guests and staff in main contact areas. Contactless check-out is available. LGBTQ friendly. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Individually-wrapped food options are available. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. Individually-wrapped food options are available for dinner. Staff wears personal protective equipment. Individually-wrapped food options are available through room service. Masks are available to guests. Individually-wrapped food options are available for breakfast. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Protective clothing is available to guests. Individually-wrapped food options are available for lunch. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectant.Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard.Enjoy international cuisine at Las Ventanas, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee..Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Monterrey? This hotel has facilities measuring 893 square feet (83 square meters), including conference space. Free self parking is available onsite..Make yourself at home in one of the 403 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks..Distances are displayed to the nearest 0.1 mile and kilometer. Auditorium Pabellón M - 0.3 km / 0.2 mi Plaza Mexico - 0.4 km / 0.3 mi Palacio Municipal - 0.5 km / 0.3 mi Museo Metropolitano de la Ciudad de Monterrey - 0.5 km / 0.3 mi Monterrey Metropolitan Museum - 0.5 km / 0.3 mi Museo de Arte Contemporaneo (MARCO) - 0.6 km / 0.4 mi Plaza Zaragoza - 0.6 km / 0.4 mi Metropolitan Cathedral of Our Lady of Monterrey - 0.6 km / 0.4 mi Casino Monterrey - 0.6 km / 0.4 mi Faro de Comercio - 0.6 km / 0.4 mi Museo de la Casa de los Titeres - 0.8 km / 0.5 mi Fuente de la Vida o Neptuno - 0.8 km / 0.5 mi Macroplaza - 0.9 km / 0.5 mi Capilla de los Dulces Nombres - 0.9 km / 0.6 mi Explanada de los Heroes - 1.2 km / 0.7 mi The preferred airport for Crowne Plaza Monterrey, an IHG Hotel is General Mariano Escobedo Intl. Airport (MTY) - 32.5 km / 20.2 mi .Near Macroplaza.Business property, Spa property, Family property
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