A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 11.1 mi (17.9 km) from Africam Safari and 3.2 mi (5.2 km) from Angelopolis Commercial Center.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyMandatory: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MXN 1000 We have included all charges provided to us by the property. Optional: Fee for cooked-to-order breakfast: approximately MXN 350 per personAirport shuttle fee: MXN 480 per vehiclePet fee: MXN 350 per pet, per nightEarly check-in fee: MXN 700 (subject to availability)Late check-out fee: MXN 700 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.Maximum number of pets per room 1. Pet max weight (per pet) in lb is 33. Pet max weight (per pet) in kg is 15. Pets allowedThis property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Professional property host/manager. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Noise-free rooms not guaranteed. Staff wears personal protective equipment. Masks are available to guests. Children not allowed. Protective clothing is available to guests. No cribs (infant beds) available. Minimum guest age is 18. Caters to adults only. Commonly-touched surfaces are cleaned with disinfectant. No elevatorsVisa, Debit cards not accepted, Cash not accepted, American Express, MastercardEnjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer. Amparo Museum - 0.3 km / 0.2 mi Palafoxiana Library - 0.4 km / 0.2 mi Zócalo de Puebla - 0.5 km / 0.3 mi Puebla Cathedral - 0.5 km / 0.3 mi Los Sapos Bazaar - 0.5 km / 0.3 mi Bello Museum - 0.6 km / 0.4 mi Callejon del Sapo - 0.6 km / 0.4 mi Iglesia de la Compañía - 0.6 km / 0.4 mi Poblano de Arte Virreinal Museum - 0.7 km / 0.4 mi Santo Domingo Church - 0.7 km / 0.5 mi Street of Candies - 0.8 km / 0.5 mi Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi Rosario Chapel - 0.8 km / 0.5 mi Ovando Bridge - 0.8 km / 0.5 mi Mexican Revolution Museum - 0.8 km / 0.5 mi The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 miNear Puebla CathedralBusiness property, Pet-friendly property, Boutique property, Spa property
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