With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.. Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyOne child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Service animals not allowed. Pets not allowedThis property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel's main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.. Shield between guests and staff in main contact areas. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Individually-wrapped food options are available. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. Individually-wrapped food options are available for dinner. Staff wears personal protective equipment. Individually-wrapped food options are available through room service. Masks are available to guests. Individually-wrapped food options are available for breakfast. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Essential workers only - NO. Individually-wrapped food options are available for lunch. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectantVisa, Debit cards not accepted, American Express, Cash, JCB International, MastercardSatisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer. 1st Avenue Mall - 0.1 km / 0.1 mi KOMTAR - 0.2 km / 0.1 mi Prangin Mall - 0.2 km / 0.1 mi Hin Bus Depot Art Centre - 0.3 km / 0.2 mi The Top at Komatar - 0.4 km / 0.3 mi Penang Times Square - 0.5 km / 0.3 mi Chit Tiau Lor Ban San - 0.8 km / 0.5 mi Armenian Street - 0.8 km / 0.5 mi Penang Islamic Museum - 0.8 km / 0.5 mi Pasar Chowrasta - 0.9 km / 0.5 mi Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi Penang Vintage Toy Museum - 1 km / 0.6 mi Hock Teik Cheng Sin Temple - 1 km / 0.6 mi Kapitan Keling Mosque - 1.1 km / 0.7 mi Batik Painting Museum Penang - 1.1 km / 0.7 mi The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.8 km / 11.1 miNear 1st Avenue MallBusiness property, Family property
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