This historic hotel is located at the heart of Estremoz in northern Portugal.<br />
Facilities<br />
The establishment comprises a total of 33 accommodation units. Lift access is provided to the upper floors. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access is available in public areas (for a fee). Gastronomic options include a restaurant and a bar. A garden is among the features contributing to a pleasant stay. A TV room is also among the amenities at the establishment. Guests travelling in their own vehicles can make use of the available parking spaces. Other services include room service.<br />
Rooms<br />
All accommodation units feature air conditioning, central heating and a bathroom. A safe and a minibar also feature. A telephone and a TV are provided for guests' convenience. Each of the bathrooms features a shower, a bathtub, a hairdryer and bathrobes.<br />
Sports/Entertainment<br />
The swimming pool is ideal for a refreshing dip. Sun loungers and parasols offer the ideal way to unwind. Various refreshing drinks are available from the poolside bar. Leisure options at the establishment include fishing and pool/billiards. For a fee, cycling/mountain biking and archery are also available. <br />
Meals<br />
The establishment offers a wide range of bookable meals and board options, including lunch, dinner, B &amp; B and half board.<br />
Payment<br />
The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.<br />
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BEFORE ARRIVING AT PESTANA GROUP HOTELS<br />
Before each stay, guests will receive an email from Pestana Hotel Group with<br />
the main health and safety measures put in place in the context of the<br />
COVID-19 pandemic.<br />
For further information, guests are advised to visit our communication<br />
channels: pestanagroup.com, pestana.com and the Pestana App.<br />
ONLINE CHECK-IN (IF APPLICABLE)<br />
• We recommend guests register their data in advance on pestana.com or<br />
through the Pestana App as part of the online check-in process, thus avoiding<br />
prolonged unnecessary contact at the lobby and front desk areas.<br />
DURING YOUR STAY AT THE PESTANA HOTEL GROUP<br />
RECEPTION<br />
• We recommend using credit/debit cards or other electronic paying methods<br />
for all in-house consumptions, as this will also simplify the “Express<br />
Check-out” process.<br />
• We have modified the check-in and check-out times, to 4PM and 11AM<br />
respectively, allowing for the new heightened cleaning and disinfection<br />
procedures.<br />
• All room keys will be disinfected, as well as guest’s luggage carried to the<br />
rooms by our hotel’s staff.<br />
GUEST ROOMS<br />
• Stationary and other items in the guest rooms have been reduced to a<br />
minimum, avoiding multiple handling.<br />
• Guests will be informed of rooms’ housekeeping protocols on arrival. Service<br />
frequency may be reduced upon request.<br />
• A personal protection kit, with a face mask, disposable gloves and hand sanitizer, will be available in the guest room upon arrival.<br />
• Pestana App’s features have been extended. For instance, guests may now<br />
order Room Service or ask for assistance through their smart phone and it<br />
also enables access to a wide range of press titles, in partnership with Press<br />
Reader.<br />
BARS AND RESTAURANTS<br />
• Service procedures have been reviewed as to limit self-service buffets and<br />
offer alternative formats depending on the hotel, such as grab &amp; go, take-out,<br />
à la carte and serviced food stations.<br />
• Table booking is now mandatory, allowing to comply with current capacity<br />
restrictions. Reservations may be made through the Pestana App.<br />
• Restaurant and bar menus are available on the Pestana App and on dedicated<br />
screens. Single-use paper menus are available as needed.<br />
BEACHES, SWIMMING POOLS AND OTHER ACTIVITIES<br />
• Outdoor pools remain open with restrictions, following health and safety<br />
measures issued by local authorities.<br />
• At our beach resorts, guests may book a sunbed on the hotel's beach<br />
concession area. In advance In order to secure its availability, guests are<br />
required to book in advance (subject to capacity).<br />
• We temporarily closed playgrounds, kid's clubs, gyms, spas and indoor<br />
swimming pools. These restrictions may be gradually lifted as local situations<br />
evolve.<br />
• We are reviewing all activities as to comply with the maximum capacity of<br />
each area. Whenever possible, activities will be held outdoors and avoiding<br />
shared equipment.<br />
• All equipment will be disinfected following each use.<br />
3<br />
HYGIENE AND SAFETY COMMITMENT - PESTANA HOTEL GROUP<br />
BEFORE ARRIVING AT PESTANA GROUP HOTELS<br />
Before each stay, guests will receive an email from Pestana Hotel Group with<br />
the main health and safety measures put in place in the context of the<br />
COVID-19 pandemic.<br />
For further information, guests are advised to visit our communication<br />
channels: pestanagroup.com, pestana.com and the Pestana App.<br />
ONLINE CHECK-IN (IF APPLICABLE)<br />
• We recommend guests register their data in advance on pestana.com or<br />
through the Pestana App as part of the online check-in process, thus avoiding<br />
prolonged unnecessary contact at the lobby and front desk areas.<br />
DURING YOUR STAY AT THE PESTANA HOTEL GROUP<br />
RECEPTION<br />
• We recommend using credit/debit cards or other electronic paying methods<br />
for all in-house consumptions, as this will also simplify the “Express<br />
Check-out” process.<br />
• We have modified the check-in and check-out times, to 4PM and 11AM<br />
respectively, allowing for the new heightened cleaning and disinfection<br />
procedures.<br />
• All room keys will be disinfected, as well as guest’s luggage carried to the<br />
rooms by our hotel’s staff.<br />
GUEST ROOMS<br />
• Stationary and other items in the guest rooms have been reduced to a<br />
minimum, avoiding multiple handling.<br />
• Guests will be informed of rooms’ housekeeping protocols on arrival. Service<br />
frequency may be reduced upon request.<br />
• A personal protection kit, with a face mask, disposable gloves and hand sanitizer, will be available in the guest room upon arrival.<br />
• Pestana App’s features have been extended. For instance, guests may now<br />
order Room Service or ask for assistance through their smart phone and it<br />
also enables access to a wide range of press titles, in partnership with Press<br />
Reader.<br />
BARS AND RESTAURANTS<br />
• Service procedures have been reviewed as to limit self-service buffets and<br />
offer alternative formats depending on the hotel, such as grab &amp; go, take-out,<br />
à la carte and serviced food stations.<br />
• Table booking is now mandatory, allowing to comply with current capacity<br />
restrictions. Reservations may be made through the Pestana App.<br />
• Restaurant and bar menus are available on the Pestana App and on dedicated<br />
screens. Single-use paper menus are available as needed.<br />
BEACHES, SWIMMING POOLS AND OTHER ACTIVITIES<br />
• Outdoor pools remain open with restrictions, following health and safety<br />
measures issued by local authorities.<br />
• At our beach resorts, guests may book a sunbed on the hotel's beach<br />
concession area. In advance In order to secure its availability, guests are<br />
required to book in advance (subject to capacity).<br />
• We temporarily closed playgrounds, kid's clubs, gyms, spas and indoor<br />
swimming pools. These restrictions may be gradually lifted as local situations<br />
evolve.<br />
• We are reviewing all activities as to comply with the maximum capacity of<br />
each area. Whenever possible, activities will be held outdoors and avoiding<br />
shared equipment.<br />
• All equipment will be disinfected following each use.
The POUSADA CASTELO DE ESTREMOZ - HISTORIC HOTEL is a Child Friendly, Tourist hotel. The nightlife/restaurants are located in the hotel.