A stay at Grand Serai Congress & Spa places you in the heart of Ioannina, within a 10-minute walk of Zosimaia Library and Folklore Museum. This luxury hotel is 0.7 mi (1.2 km) from Art Gallery of Epirus Studies and 0.8 mi (1.2 km) from Archaeological Museum of Ioannina.. Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyMandatory: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night We have included all charges provided to us by the property. Optional: Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June 01 to September 30. Pool access available from 11:00 AM to 6:00 PM. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.Pets not allowedIf you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation. Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.. Professional property host/manager. Guests must provide proof of COVID-19 vaccination. Property confirms they are implementing guest safety measures. Minimum age for negative COVID-19 test result requirement: 4. Social distancing measures are in place. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Property follows regional sanitization guidelines Health First (Greece). Staff wears personal protective equipment. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Minimum age for proof of COVID-19 vaccination requirement: 18. Protective clothing is available to guests. Essential workers only - NO. Gloves are available to guests. Guests must provide health documentation. Guests must provide a negative COVID-19 test result. Masks are compulsory at the property. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectantVisa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, MastercardEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.The following facilities or services will be unavailable from July 25 2023 to December 20 2025 (dates subject to change): One of the swimming pools Fitness facilities Spa The following facilities are closed seasonally each year. They will be closed from October 1 to May 31: Swimming poolFeatured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ioannina? This hotel has 549 square feet (51 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 216 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer. Zosimaia Library - 0.8 km / 0.5 mi Folklore Museum - 0.8 km / 0.5 mi Art Gallery of Epirus Studies - 0.9 km / 0.5 mi Gallery of Epirus Studies Society - 0.9 km / 0.6 mi Archaeological Museum of Ioannina - 0.9 km / 0.6 mi Averoff Museum - 1.1 km / 0.7 mi Church of Agios Athanasios - 1.1 km / 0.7 mi Lake Pamvotis - 1.5 km / 0.9 mi Du Lac Convention Center - 1.5 km / 0.9 mi Silversmithing Museum - 1.7 km / 1 mi Its Kale - 1.8 km / 1.1 mi Municipal Ethnographic Museum - 1.9 km / 1.2 mi Byzantine Museum - 2 km / 1.2 mi Ioannina Castle - 2 km / 1.2 mi Anatolis Park - 2.7 km / 1.7 mi The preferred airport for Grand Serai Congress & Spa is Ioannina (IOA-Ioannina National) - 5.4 km / 3.3 miNear Folklore MuseumBusiness property, Luxury property, Family property
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