A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Choco Museum and Antigua Tabaco Compania S.A.. This hotel is 0.2 mi (0.3 km) from Central Park and 0.7 mi (1.1 km) from Casa Santo Domingo Museum.. Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system, and a first aid kitReservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.Pet max weight (per pet) in lb is 15. Maximum number of pets per room 1. Pet max weight (per pet) in kg is 7. Service animals are allowed. Service animals are exempt from fees/restrictions. Pets cannot be left unattended. Pets allowedThis property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Gap period enforced between guest stays - 24 hours. Professional property host/manager. Shield between guests and staff in main contact areas. Contactless check-out is available. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Individually-wrapped food options are available. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. Noise-free rooms not guaranteed. Staff wears personal protective equipment. Individually-wrapped food options are available through room service. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Essential workers only - NO. Contactless check-in is available. Individually-wrapped food options are available for lunch. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectant. No elevatorsVisa, Debit cards, Discover, American Express, Cash, JCB International, MastercardEnjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer. Choco Museum - 0.1 km / 0.1 mi Antigua Tabaco Compania S.A. - 0.1 km / 0.1 mi Central Park - 0.2 km / 0.1 mi Palacio del Ayuntamiento - 0.2 km / 0.1 mi Museo del Libro Antiguo - 0.2 km / 0.1 mi Antigua Guatemala Cathedral - 0.2 km / 0.1 mi Las Capuchinas Convent - 0.3 km / 0.2 mi Tanque La Unión - 0.3 km / 0.2 mi Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi Palace of the Captains-General - 0.3 km / 0.2 mi Museo del Hermano Pedro - 0.3 km / 0.2 mi El Fotografo Gallery - 0.4 km / 0.2 mi Santa Catalina Arch - 0.4 km / 0.3 mi Santa Clara Convent - 0.4 km / 0.3 mi Antiguo Colegio de la Compañía de Jesús - 0.4 km / 0.3 mi The nearest major airport is La Aurora Intl. Airport (GUA) - 40 km / 24.8 miNear Choco MuseumPet-friendly property
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