With a stay at Grand Mercure Lake Hamana Resort & Spa in Hamamatsu (Nishi Ward), you'll be a 1-minute drive from Lake Hamana and 8 minutes from Hamanako Garden Park. This hotel is 4.6 mi (7.4 km) from Hamamatsu Flower Park and 5.4 mi (8.7 km) from Hamanako Palpal Theme Park.. Be sure to enjoy recreational amenities including hot springs and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals.Optional: Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults, and JPY 2000 to 2000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.The seasonal outdoor pool opens in July. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. A car is required for transportation to and from this property. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Service animals are allowed. Service animals are exempt from fees/restrictions. Pets not allowedIf you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must be at least 20 years to stay in a smoking room.. Professional property host/manager. Shield between guests and staff in main contact areas. LGBTQ friendly. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Unicode Support false. Individually-wrapped food options are available. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property confirms they are implementing enhanced cleaning measures. Guests are provided with free hand sanitizer. Property is cleaned with disinfectant. Staff wears personal protective equipment. Individually-wrapped food options are available for breakfast. Car required. No cribs (infant beds) available. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectantVisa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, JCB International, Mastercard, UnionPayAll-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Grand Mercure Lake Hamana Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.Make yourself at home in one of the 369 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer. Lake Hamana - 0.1 km / 0.1 mi Bentenjima Seaside Park - 3.4 km / 2.1 mi Ulotto Museum - 3.4 km / 2.1 mi Maisaka-shuku Waki-Honjin - 3.9 km / 2.4 mi Hamanako Garden Park - 4.5 km / 2.8 mi Maisaka Beach - 4.9 km / 3.1 mi Arai Benten Beach - 6.9 km / 4.3 mi Arai Beach - 7.2 km / 4.5 mi Hamamatsu Flower Park - 7.4 km / 4.6 mi Ogaji Temple - 7.4 km / 4.6 mi Ryuunji Temple - 7.7 km / 4.8 mi Hamamatsu City Zoo - 7.8 km / 4.8 mi Suzuki Plaza - 8.4 km / 5.2 mi Hamanako Music Box Museum - 8.7 km / 5.4 mi Hamanako Palpal Theme Park - 8.7 km / 5.4 mi The preferred airport for Grand Mercure Lake Hamana Resort & Spa is Mt. Fuji - Shizuoka Airport (FSZ) - 64.3 km / 40 miIn Hamamatsu (Nishi Ward)Business property, Hot springs property