- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines..
Check-in hours: 3:00 PM ~ midnight.
Check-out hours: 12:00 PM.
Minimum check-in age: 18.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Front desk staff will greet guests on arrival..
Mandatory fees:
You'll be asked to pay the following charges at the property:
- Deposit: MYR 500 per accommodation, per night
- City/local tax: MYR 3
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional fees:
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 66 for adults and MYR 33 for children (approximately)
- Rollaway bed fee: MYR 180 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Planning an event in George Town? This hotel has facilities measuring 4209 square feet (391 square meters), including conference space. Free self parking is available onsite..
Distances are displayed to the nearest 0.1 mile and kilometer.
Teluk Bahang Beach - 0.2 km / 0.1 mi
Penang Cultural Center - 0.2 km / 0.2 mi
Toy Museum Heritage Garden - 1 km / 0.6 mi
Penang Toy Museum - 1 km / 0.6 mi
ESCAPE Adventureplay - 1.8 km / 1.1 mi
Entopia by Penang Butterfly Farm - 1.9 km / 1.2 mi
Tropical Spice Garden - 2.3 km / 1.5 mi
Penang National Park - 2.5 km / 1.5 mi
Ferringgi Beach - 2.5 km / 1.6 mi
Batu Feringghi Night Market - 4.3 km / 2.7 mi
Muka Head Lighthouse - 2 km / 1.3 mi
Eden Parade Shopping Centre - 5.1 km / 3.2 mi
East Wind Watersports - 5.2 km / 3.2 mi
Tropical Fruit Farm - 9.2 km / 5.7 mi
Gurney Drive - 15.5 km / 9.6 mi
The nearest major airport is Penang Intl. Airport (PEN) - 35.8 km / 22.2 mi.
Satisfy your appetite at No. 11, one of the hotel's 2 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
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